By shopping with us at Forward Fashion, you are agreeing to our terms and conditions which are listed on this page and when you place an order, you will be required to tick the box which informs us that you have agreed to the shipping, returns and exchange policy, as well as our terms and conditions. If you have any questions, please do not hesitate to get in contact with us at info@forwardfashionuk.com where we can assist you to our best ability. 

  • Forward Fashion UK holds the right to alter this terms and conditions page, as well as our shipping, returns and exchange information page, so when customers are placing orders, it is their responsibility to ensure that they have read the latest terms and conditions, shipping, returns & exchange policy and the size guide to make sure that they understand what they are agreeing to by shopping with us.  

  • Please ensure that before placing your order, you have checked that all of your details are correct in your cart as after the point of placing your order, no amendments can be made. 

  • When selecting the delivery method at the checkout, it is the Customer's responsibility to ensure that they have read the guidelines that apply with the specific delivery estimate times.

  • Our items are based on subject to availability which means that if you place an order and it is mistakingly out of stock, you will be notified promptly about the issue and we will arrange for the appropriate refund to be made on the out of stock product. 

  • Forward Fashion UK reserves the right to refuse an order if we are unable to obtain the authorisation of the used payment method or we suspect any fraud activity. If any of these factors were to occur, you will be notified promptly. 

  • The items listed on our website are for illustrative purposes only and although every effort has been made to provide the customer with an accurate presentation of what the product will look like, Forward Fashion cannot guarantee that your screen display will reflect upon the true visualisation and colours of the products. This includes items that follow particular designs such as frayed shorts or mixed coloured items of clothing. For example, some of our items follow patterns such as tie dye, which may mean that the website view may show a slightly different pattern to what the item you receive may have. This is something that is out of our control and is simply down to the design of the product. 

  • The prices of our products may change without notice due to unforeseen circumstances such as an increase on importing our goods, however the change will not affect orders placed before a pricing alteration.

  • It is the customers responsibility to read the individual garments washing and care instructions to properly maintain their purchases as Forward Fashion UK will not be held responsible for the care of each product. 

  • It is the customers responsibility only to select the suitable size by using the provided size guide and explanations on the individual products. 

  • Gift Vouchers are non refundable and non exchangeable. 

  • FORWARD FASHION recommend that all customers are aware and understand the shipping, returns and exchange policy, as well as the store credit policy prior to purchasing. If the Customer has any questions or queries regarding any of the outlined guidelines then an email should be sent to Customer Care at info@forwardfashionuk.com

  • The prices of our Items include VAT at the prevailing rate and which we are responsible for as the seller.

  • Buy it now and Pay for it later using LAYBUY at the checkout. LAYBUY enables customers who have a UK bank account, are 18 years of age or older and have a UK residential address to make purchases online at Forward Fashion where they can pay for their purchases in 6 weekly interest free instalments. Simply select LAYBUY at the checkout as your payment method, login or sign up for an account in minutes, choose your payment day & select pay now, and that's it! Payments will then be automatically taken each week until the balance is paid for, EASY. If you fail to make payments, you may be charged a late payment fee from LAYBUY. For more information, visit https://www.laybuy.com/uk/  

  • Spread the cost of your order by using CLEARPAY at the checkout. ClearPay enables customers who have a UK Debit or Credit Card, are 18 years of age or older and have a UK residential address to make purchases online at Forward Fashion where they can pay for their purchases over 4 automatic instalments. Simply select CLEARPAY at the checkout as your payment method, login or sign up for an account in minutes, pay over 4 automatic instalments and split them out in a way that suits you best with no additional fees. Additional eligibility criteria may apply and if payments are not fulfilled, late fees will be charged from CLEARPAY.  For more information, visit https://help.clearpay.co.uk/hc/en-gb