Forward Fashion UK holds the right to alter this terms and conditions page, as well as our shipping, returns and exchange information page, so when customers are placing orders, it is their responsibility to ensure that they have read the latest terms and conditions, shipping, returns & exchange policy and the size guide to make sure that they understand what they are agreeing to by shopping with us.  

Please ensure that before placing your order, you have checked that all of your details are correct in your cart as after the point of placing your order, no amendments can be made. 

When selecting the delivery method at the checkout, it is the Customer's responsibility to ensure that they have read the guidelines that apply with the specific delivery estimate times.

Our items are based on subject to availability which means that if you place an order and it is mistakingly out of stock, you will be notified promptly about the issue and we will arrange for the appropriate refund to be made on the out of stock product. 

Forward Fashion UK reserves the right to refuse an order if we are unable to obtain the authorisation of the used payment method or we suspect any fraud activity. If any of these factors were to occur, you will be notified promptly. 

The items listed on our website are for illustrative purposes only and although every effort has been made to provide the customer with an accurate presentation of what the product will look like, Forward Fashion cannot guarantee that your screen display will reflect upon the true visualisation and colours of the products. This includes items that follow particular designs such as frayed shorts or mixed coloured items of clothing. For example, some of our items follow patterns such as tie dye, which may mean that the website view may show a slightly different pattern to what the item you receive may have. This is something that is out of our control and is simply down to the design of the product. 

The prices of our products may change without notice due to unforeseen circumstances such as an increase on importing our goods, however the change will not affect orders placed before a pricing alteration.

It is the customers responsibility to read the individual garments washing and care instructions to properly maintain their purchases as Forward Fashion UK will not be held responsible for the care of each product. Customers are recommended to read the product descriptions on the items that they are purchasing as there may be key factors that require attention such as details regarding wash & care instructions that may not be outlined on the garment labels. All customers must follow the product descriptions & garment label instructions on the purchased goods & Forward Fashion UK will take no action or responsibility for damage caused to items if specific instructions have been detailed, but not been followed. Purchasing from Forward Fashion means that you agree to these terms.

It is the customers responsibility only to select the suitable size by using the provided size guide and explanations on the individual products. 

Gift Vouchers and Store Credit are non refundable and non exchangeable. 

FORWARD FASHION recommend that all customers are aware and understand the shipping, returns and exchange policy, as well as the store credit policy prior to purchasing. If the Customer has any questions or queries regarding any of the outlined guidelines then an email should be sent to Customer Care at info@forwardfashionuk.com

The prices of our Items include VAT at the prevailing rate and which we are responsible for as the seller.

Spread the cost of your order by using CLEARPAY at the checkout. ClearPay enables customers who have a UK Debit or Credit Card, are 18 years of age or older and have a UK residential address to make purchases online at Forward Fashion where they can pay for their purchases over 4 automatic instalments. Simply select CLEARPAY at the checkout as your payment method, login or sign up for an account in minutes, pay over 4 automatic instalments and split them out in a way that suits you best with no additional fees. Additional eligibility criteria may apply and if payments are not fulfilled, late fees will be charged from CLEARPAY.  For more information, visit https://help.clearpay.co.uk/hc/en-gb 

Split your purchase into three equal payments Using KLARNA. You can spread the cost of your purchase over time. Enter the credit or debit card details of your choice and make automatic payments every 30 days. Your first instalment will be collected when your order is confirmed by the merchant and installments 2 and 3 are scheduled 30 and 60 days laterAlternatively, you can pay for your order within 30 days interest free, and no instalment will be collected at the time of order. You will be responsible for making the payment within 30 days. For more information, visit https://www.klarna.com/uk/smoooth/